What materials are your jewellery pieces made from?

We offer a beautiful range of jewellery crafted from high-quality materials, including 925 Sterling Silver, 316L Platinum Stainless Steel, silver-plated and gold-plated designs, along with our popular genuine gemstone jewellery. Each product description clearly states the materials used, so you know exactly what you're purchasing.

Are your gemstones genuine?

Yes! Our gemstone jewellery features genuine natural gemstones in a variety of colours and styles. As every gemstone is naturally formed, each one is unique, meaning slight variations in colour, pattern and markings make your piece truly one of a kind.

Is 316L Platinum Stainless Steel good quality?

Absolutely! 316L Stainless Steel is known for its strength, durability and resistance to tarnishing. Our platinum-finished stainless steel jewellery offers a beautiful long-lasting shine, making it perfect for everyday wear.

How should I care for my jewellery?

To keep your jewellery looking its best, we recommend removing it before swimming, showering, exercising or applying perfumes, lotions and other beauty products. Store your jewellery in a dry place, ideally in a jewellery box or pouch, and gently polish it with a soft jewellery cloth to maintain its shine.

How much is delivery?

Delivery costs are calculated at checkout based on your order. As a small independent business, we charge a small postage fee to help cover packaging and tracked delivery.

How quickly will my order be dispatched?

We aim to dispatch all orders within 2–4 working days. Once your order has been posted, you'll receive confirmation and tracking details where applicable.

Do you offer returns?

We want you to be delighted with your purchase. If you need to return an item, please see our Returns Policy for full details, including eligibility and timeframes.

What are your jewellery games?

Sparkle Sisters is all about adding a little extra fun to shopping! Alongside our ready-to-shop collections, we offer exciting jewellery games such as Sparkle & Ladders, Roll for the Sparkle, Diving for Diamonds, Ring Pods and other mystery experiences, giving you the chance to receive beautiful jewellery, bonus prizes and exclusive surprises.

Can I win extra jewellery or prizes?

Yes! Many of our games include bonus prizes, mystery gifts, vouchers and extra jewellery. We also run regular promotions, giveaways and monthly prize draws, so be sure to follow us on social media and keep an eye on the website so you don't miss out.

Do you restock items?

Some collections are limited edition or available only while stocks last. If you see something you love, we recommend ordering before it's gone. New jewellery and collections are added regularly.

How can I contact Sparkle Sisters?

If you have any questions before or after placing your order, we'd love to hear from you. Simply use the Contact page on our website or send us a message through our social media channels, and we'll be happy to help.